Accountability
Are You Defining 鈥淎ccountability鈥� Correctly?
鈥�Say the phrase, 鈥淲e need to hold people more accountable鈥� to your team and most of them will likely have a negative reaction. Why? Because for many, the connotation of the word 鈥渁ccountability鈥� was created by an unpleasant experience involving blame, coercion, criticism and more work. What we say we mean versus what they perceive is often contradictory.
Just Do It: How to Identify and Address 8 Levels of Accountability
It seems that in every class I teach, I鈥檓 asked, 鈥淗ow can I get my direct reports to do what they are supposed to do?鈥� I hear comments like, 鈥淚 feel like I鈥檓 a babysitter鈥� or 鈥淣o one takes initiative鈥� or 鈥淓veryone comes in and dumps their problems on me and expects me to fix them.鈥� These comments are all too common. So how do we get our employees to take initiative and get the job done?
